Deborah Burnett
Material Program Manager
Integrated Defense Systems
Raytheon Company, Portsmouth, RI


Production stopped on floor at IDS, Part Critical
Phone Call Tuesday 02 SEP 2014, 4:23 PM, Critical Need,
Our Work Order Placed Tuesday 02 SEP 2014, 5:10 PM
Material drawn from Lot Controlled Inventory, processed through inspection, determined ready to ship Wednesday 3 SEP 2014, 3:30 PM, Randolph and Baldwin to Raytheon Portsmouth via UPS Next Day Air.

43 hours

Work order placed in under an hour, completed in 22, and shipped overnight.

Customer Demand Met, No Delay and No Cost to Raytheon.

What’s your Critical Need?